Jetpack 3PL — Ecommerce Fulfillment for Growing Brands

A third-party logistics company stores, picks, packs, and ships products on behalf of ecommerce brands. Instead of running your own warehouse, you outsource fulfillment to a 3PL that operates the facilities, negotiates carrier rates, and handles the physical supply chain. Most 3PLs serve brands shipping a few hundred to tens of thousands of orders per month.

A 4PL coordinates multiple logistics providers on your behalf, adding a management layer between you and the people handling your products. Jetpack is a single 3PL: one relationship, one platform, direct access to the floor teams at all 60+ of our warehouses. We layer proprietary tech on top — ML inventory distribution, multi-carrier optimization, dedicated account managers on Slack — without inserting distance.

3PL services fall into four categories: transportation-based (carrier and freight), warehouse-based (storage and fulfillment), financial-based (freight auditing and cost optimization), and information-based (visibility technology). Most 3PLs specialize in one or two. Jetpack 3PL unifies all four — multi-carrier optimization, cost reduction from the combined volume of 5,000+ brands on our network, and integrated OMS/IMS/RMS/WMS connecting every warehouse, carrier, and channel in real time.

Amazon FBA functions as a 3PL — it stores inventory and fulfills orders — but operates under Amazon's rules, branding constraints, and fee structure, meaning you lose control over packaging, inserts, and the unboxing experience. Many brands use FBA for Marketplace orders while partnering with a dedicated 3PL like Jetpack for their Shopify and direct-to-consumer channels, keeping brand control where it matters.

3PLs generate revenue through storage fees, pick-and-pack fees, and shipping margins (the spread between negotiated carrier rates and what they charge clients). Some pad revenue with hidden fees: monthly minimums, emergency surcharges, processing charges, setup costs. Jetpack uses all-in rate cards — no monthly, emergency, or processing fees — and rates include standard packaging, processing, and first pick per order.

3PL pricing has four components: storage (per pallet or cubic foot, monthly), receiving (typically billed hourly when inventory arrives), pick-and-pack (per order plus per item), and shipping (by weight, dimensions, zone). Costs vary by provider and volume. Jetpack's all-in rate cards bundle standard packaging, processing, and first pick. No monthly or emergency fees. Brands on our multi-hub model see up to 45% lower overall costs, mostly from cutting zone-4+ shipments by 85%.

Evaluate a 3PL on five things: warehouse network (more locations means faster, cheaper delivery), tech integrations (does it connect natively to your Shopify, Amazon, or ERP?), accuracy rate (anything below 99.5% costs you in returns and reviews), pricing transparency, and support model (tickets vs. real people). Jetpack scores on all five: 60+ warehouses, native integrations, 99.95% pick-and-pack accuracy, all-in rate cards, and dedicated Slack channels with named account managers.

The biggest risks of outsourcing fulfillment are loss of direct quality control, communication delays, and less flexibility for custom packaging or kitting. Bad 3PL relationships usually stem from poor communication — submit a ticket, wait 48 hours, get a canned reply. Jetpack mitigates these with 99.95% accuracy, real-time support via dedicated Slack channels (not ticket queues), and full kitting and custom packaging with branded inserts.

Most ecommerce brands hit the inflection point between 200 and 2,000 orders per month — when self-fulfillment starts eating time that should go to product and marketing. Signals: outgrown warehouse space, missing SLAs, climbing shipping costs from negotiating as a single brand. Jetpack partners with brands shipping 1,000+ orders monthly, leveraging the combined volume of 5,000+ brands on our network for carrier rates single shippers can't access.

The best 3PL for Shopify integrates natively with Shopify's order and inventory APIs, supports multi-location fulfillment for split-shipment logic, and syncs inventory in real time — for DTC brands, one oversell or mis-ship triggers a one-star review. Jetpack imports orders via webhooks, supports Shop Promise for delivery date accuracy, and works with Shopify POS for in-store routing. Orders auto-route through Carrier IQ and MultiHub IQ across 60+ locations at 99.95% accuracy.

Three things set Jetpack apart: Jetpack Care, our IQ engine suite, and radical transparency. Jetpack Care: every brand gets a dedicated account manager on Slack who knows your products, workflows, and priorities — not a ticket queue, not a chatbot. Three proprietary IQ engines handle the rest: MultiHub IQ uses ML to position inventory across 60+ warehouses by customer geography; Carrier IQ optimizes carrier selection per package in real time; Delivery IQ monitors shipments in transit, flagging delays before your customer notices and auto-filing claims when eligible. All-in rate cards: no monthly, emergency, or processing fees. No long-term contracts — your inventory is yours to move whenever you want.

Yes — Jetpack handles the full spectrum: D2C, B2B wholesale, Amazon FBA and FBM prep, and retail distribution for 150+ retailers (Walmart, Target, Costco, Ulta, Nordstrom, Sephora, Best Buy, Macy's, REI, and more). B2B orders support EDI via SPS Commerce, pick-by-lot, GS1 labeling with SSCC codes, retail-compliant palletizing, and automated routing. FBA prep handles both small parcel and LTL freight with automated shipment creation. All channels run at 99.95% accuracy.

A multi-hub warehouse network distributes inventory across multiple regional fulfillment centers, with each order shipping from the warehouse closest to the customer. Jetpack's warehouse network spans 60+ warehouses globally: 45+ across the US, 7 in Canada, 4 in the UK, 3 in the EU, 3 in Australia. MultiHub IQ uses machine learning to distribute your inventory based on where your customers actually order from, so each shipment travels the shortest possible distance. The result: up to 3X faster transit, up to 85% fewer shipments beyond zone 4, and up to 45% lower overall fulfillment costs vs. single-warehouse setups.

Jetpack natively integrates with 14 ecommerce platforms (Shopify, Amazon, BigCommerce, WooCommerce, Adobe Commerce, eBay, Walmart, TikTok Shop, Square, Wix, Squarespace, Temu, SHEIN, Macy's) plus 19 third-party apps including Klaviyo, Gorgias, Loop Returns, NetSuite, ShipStation, AfterShip, and Zapier. Our integrated OMS, IMS, RMS, and WMS sync inventory, orders, and returns in real time across every channel and warehouse. Carrier IQ auto-selects the best carrier and service level for each package across ground, 2-day, and overnight.

Every brand gets a dedicated Slack channel with direct access to a named account manager who knows your products, workflows, and priorities. Jetpack Care monitors proactively and reaches out before you notice an issue — when key SKUs run low, inbound shipments are delayed, order volume surges, carriers report regional delays, or integration sync shows irregularities. No call center queue, no starting over with a new rep. Your ops team gets answers fast and keeps moving.

Jetpack offers full kitting services — assembly, de-kitting, case breakdowns — for subscription box builds, promotional bundling, sticker and label application, and custom dunnage. Custom packaging includes branded boxes, poly mailers, bubble mailers, and full-color marketing inserts printed on demand. Returns flow through our integrated RMS with up to three custom inspection steps and automated restock, quarantine, or dispose actions per your rules. All at 99.95% accuracy with same-day fulfillment for orders received by our 2PM cutoff.

Yes, fully automated. Lot-tracked products are stored separately by batch, and the system ships nearest-expiration inventory first via FIFO — customers always get the freshest product without manual oversight. Set minimum shelf life days per SKU; units below that threshold are auto-excluded from fulfillment, so no expired product reaches a customer. Full recall readiness: trace exactly which orders received a specific batch and from which fulfillment center. Returns on lot-tracked products route to quarantine or disposal rather than restock, protecting active inventory.

Jetpack partners with ecommerce brands shipping 1,000+ orders per month — large enough to benefit from multi-hub distribution, still at the growth stage where hands-on support matters most. Onboarding takes 1-2 weeks with about 4-6 hours of your time: a dedicated account manager connects your sales channels, configures your SKU catalog, sets shipping preferences, and positions inventory via MultiHub IQ from your historical order data. We teach you the tools, not just deliver outcomes. Switching from another 3PL? We waive receiving fees on your initial inventory transfer and run a structured migration — as fast as one week for D2C, four to six weeks for B2B with EDI and retail compliance cutovers. No long-term contracts; your inventory is yours to move whenever.